Warranty Policy

Warranty Coverage:

As of January 1, 2004: Any Danso Bamboo Bicycle (Danso) bicycle frame purchased after this date is warranted by Danso against defects in workmanship and materials for as long as the frame is owned by the original owner, excluding paint and decals, up to five years. This covers all bicycle frame models that Danso offers.

This warranty is expressly limited to either the repair or replacement of the defective frame – the decision to repair and replace to be at the sole discretion of Danso – and no other remedies are available under the warranty.

Danso does not warrant against any of the following: 

Danso does not warrant against damage caused by normal wear and tear, improper assembly, improper maintenance, or installation of parts or accessories not originally intended for use with or compatible with the frame or bicycle sold.

Danso does not warrant against damage or failure of Danso bicycle frames caused by accident, misuse, abuse or neglect.

Any modification of the frame or its components shall void this warranty.

All claims under this warranty must be made through an authorized Danso distributor.

Claims will be processed only after provision by the claimant to Danso of proof of purchase. 

Danso products should only be purchased through authorized Danso distributors. This is your assurance of original Danso quality. All authorized retailers are listed on this site.

Validity:

Danso’s warranty policy is valid only for Danso products purchased through authorized Danso retailers.

Danso products purchased through any channel other than an authorized Danso retailer are not covered by the Danso warranty.

Subject to the laws of your jurisdiction which prevail where applicable over the terms of this warranty, Danso shall not be responsible for incidental or consequential damages suffered.

This warranty does not cover labor charges for parts changeovers.